At BlogWorld Expo, I was interviewed by Network Solutions to answer a few questions that their customers might have. There are a serious of almost a dozen videos up now, with some major big names in social media, but with my ego being monstrous, I’ve only linked to the ones I’m in
The [...]
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Posted in Advertising, Business, PR on Aug 28th, 2008
UPDATE: Wow! Look at their GetSatisfaction page.
If you like customer service horror stories, then you’ll love this one.
The Story
In February of this year, our heroine, yours truly, called CapitalOne to pay off one of her 3 credit cards with this company and to change her address and phone as she had [...]
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Here are the slides from my talk today at Webcom Montreal. I will follow with the video, if I can wrangle it from the presenters. If not, I have the notes saved as a pdf but I don’t have the bandwidth, literally not figuratively, to post them right now. [...]
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I forgot to mention to all of you that back in August I was interviewed by Jennifer Jones at Podtech and the topic was RSS: Making It Work Best For Marketers.
I really should keep up with cool stuff like this better.
Social Bookmarking
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I’m preparing now for an upcoming presentation at Webcom-Montreal (note: site in French) mid-November. While I have my outline done, I am looking for a few great examples of community. I’d love to hear what you think about this.
Who is doing community right? Who sucks at community?
Social Bookmarking
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I’m still surprised at the number of Quechup invites I’m getting from friends, business acquaintances and mailing lists. I thought that when Quechup saw the enormous flack they were taking for spamming their users’ address books, they’d fix this obviously broken invite system. However, I got another 5 invites today. At least [...]
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Posted in Advertising, PR on Jul 4th, 2007
This is one I forgot to add to my last post about great ad spots. Here’s the best Comcast Digital Voice ad. However, each of these is great, including their 30 second spots, which typically for most advertisers, suck.
Note: This one has 30K views on Youtube, and it’s one of [...]
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Posted in Advertising, PR on Jul 3rd, 2007
Advertising is getting better and better. Because so many of us own DVRs and can regularly skip anything that we want to skip, ad shops are forced to deliver fare that is often better than the show that we are viewing (saving of course Reno 911, because they just can’t beat that one).
Unfortunately, some [...]
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Your response to unwelcome actions at your company is very important. At MyBlogLog, I (or someone else on the team) sometimes has to ban or block users, delete porn avatars or classify sites as adult on a regular basis. Often, as you can imagine, we have to explain why this happened, and let [...]
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I just finished an initially interesting read on why Digg’s system is flawed at Wired News (via and via). By the time I clicked the ‘next page’ link, I was annoyed to read that Wired’s parent company owns Digg-clone Reddit.
(Wired News is owned by CondéNet, which also owns Digg competitor reddit.)
Now, I’ll [...]
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