It’s unfortunate that outsourcing happens, but since American workers cost more, many companies are going the route of Dell, and many others. What is a little scary, is that your information might be in question.
Earlier this month, it was released that a reporter was able to buy the personal information of Australian citizens from an Indian call center. This is the same reporter that was able to buy information on British citizens in the same way months earlier. Apparently there is good business in selling our info.
“The Australian samples appeared to have come from a call centre in Gurgaon,” according to a transcript of the program. “The kind of details they provided was alarming–not just the names and addresses of Australian customers but also their telephone numbers, birth certificate details, Medicare numbers, driver’s license numbers (and) ATM card numbers.”
When companies realize that THEY are responsible for the data we trust them with, maybe we will be safer. Until then, watch your credit card statements. Keep an eye on your credit report.
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