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Robyn Tippins

Worst Customer Service Mistakes

by Robyn Tippins on April 28, 2012

Worst Customer Service View more presentations from duzins.

The 4 Economic Reasons to Rebrand Your Business

by Robyn Tippins on April 23, 2012

By Sookie Shuen How much can your company benefit from a timely rebranding and revitalization? When considering this question, one must keep in mind that rebranding does not necessarily address the wants and needs of the company directly, but rather speaks to the wants and needs of that company’s current and prospective customers. Therefore, the [...]

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Throw These Grammar Rules Overboard

by Robyn Tippins on March 27, 2012

Occasionally I allow guest bloggers to share their knowledge with my readers. These posts are not sponsored and do not necessarily reflect the opinion of this blog. However, I take pains to make sure that only informative content appears on this blog. As always, I appreciate your feedback. If you are interested in submitting a guest [...]

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Daily Community Briefing – 3/08/12

by Robyn Tippins on March 8, 2012

Every day I send out a briefing to Community Managers and Social Media Pros via email. Here’s a sample of today’s briefing. If you are interested in learning more, subscribe and try it out for a few days. If you don’t like it, you can always unsubscribe. AmEx lets Twitter users turn tweets into coupons [...]

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Community Manager Training and Certification

by Robyn Tippins on January 31, 2012

Every time I speak on Community Management, I hear from folks who are interested in gaining the skills necessary to become a community manager. Let’s face it, we have the coolest job in the world but also the weirdest entry path. How many of us started as volunteers? I know I did 16 years ago. [...]

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New Year’s Resolutions for Bloggers

by Robyn Tippins on January 2, 2012

Occassionally I allow guest bloggers to share their knowledge with my readers. These posts are not sponsored and do not necessarily reflect the opinion of this blog. However, I take pains to make sure that only informative content appears on this blog. As always, I appreciate your feedback. If you are interested in submitting a [...]

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Buying on Etsy – Small Business FTW

by Robyn Tippins on December 18, 2011

I like to support in-home businesses and small businesses. Most likely this desire stems from my own roots in starting a home-based business in 1998 selling homemade cloth diapers. Whatever the case, buying on Etsy is a passion of mine. Over the years I’ve purchased cloth napkins, several varieties of knitted hats, mens products for [...]

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The Top Memes of 2011

by Robyn Tippins on December 12, 2011

Know Your Meme has published their year ending Meme wrap up, with a video that gives you the top Memes of the year. (via SocialTimes)

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CNN Lays Off Journalists Because UGC is Free

by Robyn Tippins on December 3, 2011

Many journalism jobs are now redundant because UGC is so good, or so says CNN. Most ironic bit of journalism here is that the Huffington Post covered Colbert’s mocking of their unpaid UGC business model. Ah, irony… The Colbert Report Mon – Thurs 11:30pm / 10:30c Stephen Colbert’s meReporters www.colbertnation.com Colbert Report Full Episodes Political [...]

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