Every time I speak on Community Management, I hear from folks who are interested in gaining the skills necessary to become a community manager. Let’s face it, we have the coolest job in the world but also the weirdest entry path. How many of us started as volunteers? I know I did 16 years ago. [...]
I’m giving this talk on Wednesday to a group of customer service pros at NACCM. I write out all my speeches completely, as I’m just terrible at off-the-cuff speaking. I mean, I can do it, but I just can not stay on task unless I write it all out. Scroll past the embedded slide deck [...]
Marketing Socially: Robyn Tippins from Converge SC on Vimeo. FYI, the very first of my talk is cut off, but what you miss is my telling you that I started a diaper company in 1998, at age 22, and in month one, using forums to market it, we grossed ~$30k. The video picks up there.
At BlogWorld Expo, I was interviewed by Network Solutions to answer a few questions that their customers might have. There are a serious of almost a dozen videos up now, with some major big names in social media, but with my ego being monstrous, I’ve only linked to the ones I’m in The whole series [...]
Photo Credit Brad_Crooks Brad Crooks took this pic of me at one of my panels on Sunday at BlogWorld Expo. I look like I’m in the Thriller video!
